Privacy Policy
Fairfield Engineering Solutions
Privacy Statement for Customers and Suppliers
Privacy Statement
Fairfield Engineering Solutions is the trading name of Fairfield Engineering Solutions Limited, a private limited company.
Purpose
The purpose of this privacy statement is to explain how Fairfield Engineering Solutions manages your personal data if you are not an employee of Fairfield Engineering Solutions.
Why Do We Need Your Data
Fairfield Engineering Solutions needs your personal data so we can contact you about a contract you have with us, or about a support case that you have raised with us, or about any of our products and services you are interested in.
What Data Do We Need
Fairfield Engineering Solutions only require your basic contact information:
- Your name and your company job title, position or role
- Your company’s name and your company address
- Your company telephone number, fax and/or your company email address
- Your consent to receive communications by email
How We Use Your Data
If Fairfield Engineering Solutions has your personal data then it will be secured on a single database that any of its employees may use if they need to contact you by letter, telephone or email.
If you have an enquiry, contract or support case with Fairfield Engineering Solutions then our employees may contact you from time to time about it as a matter of contract fulfilment or legitimate business interest.
If you have active consent to receive marketing communications by email then we will include you in email marketing campaigns that we believe you will be interested in based on the profile of your company. If you have withdrawn all your consents then we will not include you in any further email marketing campaigns.
Fairfield Engineering Solutions does not store any item of your personal data other than what is listed above.
How Long Do We Keep It
If you have an enquiry, contract or support case with Fairfield Engineering Solutions then we will keep your personal data during, and for a maximum of 7 years after the completion of, that item.
If you have indicated consent to receive marketing communications by email then we will keep your personal data as long as your consent remains in place, and for a maximum of 1 year after you have withdrawn all your consents.
Your Rights
You can adjust or withdraw your consent to receive marketing communications by email at any time. Ask Fairfield Engineering Solutions to send you its Manage My Preferences email so that you can make these adjustments.
You can tell Fairfield Engineering Solutions of any corrections to the personal data it holds about you then you can expect Fairfield Engineering Solutions to correct it.
You can tell Fairfield Engineering Solutions to delete your personal data and if it’s not stored for reasons of contract fulfilment or legitimate interest and then you can expect Fairfield Engineering Solutions to delete it.
If You Have a Complaint
If you wish to complain about Fairfield Engineering Solutions record of your personal data then please contact our Data Controller who will investigate further.
If you are not satisfied with the Data Controller’s response or believe that we are processing your data incorrectly you can complain directly to the Information Commissioners Office (ICO)
Data Breaches
In the event of a data breach, this will be reported to the Information Commissioners Office (ICO) where feasible, within 72 hours of Fairfield Engineering Solutions becoming aware of the breach.
If a breach is likely to result in a high risk of adversely affecting individuals, rights and freedoms, we will inform the individuals without undue delay.
Contact Us
If you wish to contact us regarding the data we have stored on you or anything discussed in the statement then please contact our Data Controller via the email address below:
fesmail@fairfields.co.uk